Research & Publications

Year Title Publisher Author
2017

Modelling the Relationship Between Factors of Performance Appraisal, Training and Employee Development in the Department of Education, South Africa

British Journal of Economics, Management & Trade IJMHR Volume 12, Number 1, 2017

Abhinanda Gautam and Fulufelo Ramashia

2017

Determining impact of demographics on perceived service quality in online retail

in Khosrow-Pour, M. (Ed.), Encyclopedia of Information Science and Technology, 4th ed., IGI Global, Hershey, Pennsylvania (USA). 2017 View paper

Prateek Kaila, Dr. Penny Law, Dr. Rich Arora.

2017

Redefining Retail Store Formats - A South African study.

Redfame Publishing USA.

Dr. Rajesh Sharma & Dr. Abhinanda Gautam

2017

International Journal Of Marketing, Financial Services & Management Research Impact Of Admission Procedures Adopted By Mushrooming Technical Institutes On Quality Of Education, In Nagpur City

International Journal Of Marketing, Financial Services & Management Research Vol.6 (4), APRIL (2017), pp. 1-20 View paper

Dr.Shraddha Wilfred and Dr.Surbhi Jain

2016

Impact of Retail Formats on Consumer Buyer Behavior- A Study of Fast Moving Consumer Goods Market in South Africa

British Journal of Economics, Management & Trade ISSN : 2278-098X Volume 11, Issue 3, pp 1-8 View paper

Sharma, R. and Gautam, A.

2016

Relative Perceived Effectiveness of Training and Development Practices on the Organisational Performance - Case Analysis of the South African Broadcasting Association

International Journal of Trade, Economics and Finance (IJTEF) ISSN: 2010-023X
View paper

Gautam, A. and Shutte, D.

2016

Factors Affecting Voluntary Staff Turnover: A Case Study Of Springs Parklands Hospital, South Africa

European Scientific Journal e - ISSN 1857- 7431
Vol. 12, No. 10
View paper

Tuswa, I. and Gautam, A.

2016

The Nexus Between Polotical will and Performance in Local Governement

Journal of Public Administration Volume 51, Issue 1, pp 25-37
View paper

Moshikaro, A. and Pencelliah, Y.

2016

Metro Power Shift Affects Contracts?

PUBLICATIONS IN POPULAR MEDIA Business Brief
View paper

Kumalo, S. and Bell, B.

2016

Local Government and Crime Prevention: An Evaluation of Polokwane Municipality’s Involvement in Crime Prevention

CONFERENCE PAPERS ISBN: 978-0-620- 69682-1
pp. 414-428
Conference Proceedings of the International Conference on Public Administration and Development Alternatives, “Governance in the 21st Century Organisation”
View paper

Mthombeni, P. R. and Lethoko, M. X.

2016

“Spiritual Leadership,” in Leadership, Perspectives from the Front Line, Veldsman, T. H. and Johnson, A. J. (eds), Randburg: KR Publishing

CHAPTER IN A BOOK View paper

Law, P.

2016

“Determining impact of demographics on perceived service quality in online retail”, in Khosrow-Pour, M. (Ed.), Encyclopedia of Information Science and Technology, 4th ed., IGI Global, Hershey, Pennsylvania (USA)

CHAPTER IN A BOOK View paper

Kalia, P., Law, P., and Arora, R.

2014

Commuters’ Perceptions of Public Transport Service in South Africa

Journal of Social Sciences (COES&RJ-JSS)
ISSN (E): 2305-9249
Vol.3, No.1, pp: 258-270.
View paper

Ayanda Vilakazi & Krishna Govender

2014

An Overview of Public Transport Service in Johannesburg South Africa

Lambert Academic Publishing (BOOK)
ISBN: 978-659-15456-0
View paper

Ayanda Vilakazi & Krishna Govender

2014

A Theoretical Overview of Public Transport Service Quality: A Focus on Bus and Mini-Bus Taxi Service in South Africa

Journal of Social Sciences (COES&RJ-JSS) ISSN (E): 2305-9249
Vol.3, Issue 2, pp:301-316
View paper

Krishna Govender

2014

Assessing Municipal Performance – The Relevance of Audit Reports

International Journal of Business and Administration Research (IJBARR) ISSN (E) : 2347-856X
Volume 2, Issue 5, pp:3-9
View paper

Veliswa Notshikila & Krishna Govender

2014

Exploring the Mini-Bus Taxi as a Means to Improving Public Transportation in South Africa

Global Journal of Interdisciplinary Social Sciences ISSN (E): 2319-8834
Vol. 3, No 3, pp:185-189
View paper

Eunice Nkambule & Krishna Govender

2014

Public Transport Service Quality in South Africa: A Case Study of Bus and Mini-Bus Services in Johannesburg

African Journal of Business Management. ISSN (E): 1993-8233
Vol.8 , No 10, pp:317-326
View paper

Krishna Govender

2014

Public Health Funding and Health Service Delivery: A Case Study of Gauteng Province, South Africa

Archives of Business Research (ARB) ISSN (E): 2054-7407
Vol. 2 No 3, pp:50-61
View paper

Rudzani Rasivhetshele & Krishna Govender

2014

Knowledge Creation & Transfer Amongst Postgraduate Students

South African Journal of Information Management (SAJM) ISSN (E): 1560-683X
Vol 16, Issue 2
View paper

Kreeson Naiker; Krishna Govender & Kaunagara Naidoo

2014

Exploring the Role of Knowledge Management in Improving Service Operations – The Case of the Select Departments in the City of Johannesburg, South Africa

International Journal of Managerial Studies and Research ISSN(E): 2349-0349
Vol 2, No.5, pp:1-8
View paper

Mothamaha Buti & Krishna Govender

2014

Beneficiaries’ Perceptions of the Expanded Public Works Programme in
KwaZulu-Natal, South Africa

Swiss Journal of Research in Business and Social Sciences ISSN (E): 2372-949X
Vol 1 No.4
View paper

Zanele E Mfusi & Krishna Govender

2014

Conceptualizing Knowledge Creation, Conversion and Transfer

Trends and Development in Management Studies ISSN (E): 2319-7838
Vol 3, no 1, pp.23-58
View paper

Kreeson Naiker; Krishna Govender & Kaunagara Naidoo

2014

Service Quality in the South African Road Public Transportation
Ind style="padding: 0px 40px;"ustry – Comparing Bus and Mini-bus Taxi Service

Journal of Human Ecology ISSN(E): 0970-9274
Vol 47,no 1, pp: 7-15
View paper

Krishna Govender

2014

Identifying Segments Within the Youth Social Media Market

International Journal of Research in Management ISSN 22495908
Vol 4, Issue 4, pp:72-86
View paper

Yavisha Ramnarian & Krishna Govender

2014

Exploring Public Bus Service Quality in South Africa: A Structural Equation Modelling Approach

Journal of Transport and Supply Chain Management ISSN (E): 1995-5235
Vol 8, No 1, pp:1-10
View paper

Ayanda Vilakazi & Krishna Govender

2014

A Five-Fold Bottom-Line Approach of Implementing and Reporting Corporate Efforts in Sustainable Business Practices

Management of Environmental Quality: An International Journal ISSN (E) :1477-7835
vol.25, no.4, pp: 421-430.
View paper

Dos Santos, M.A.O., Svensson, G., and Padin, C.,

2014

Customers Retail Bank Selection Criteria in South Africa

European Journal of Business and Management ISSN (E): 2222-2839
Vol.6, No.3, pp:198-203
View paper

Allexander Muzenda

2014

Students Perceptions on Determinants of Dropouts from Colleges

Journal of Education and Practice ISSN (E): 2222-288X
Vol 5, No.1, pp:114-118
View paper

Allexander Muzenda

2014

Exchange Rate Volatility and Export Competitiveness Nexus

Journal of Economics and Sustainable Development ISSN (E) : 2222-2855
Vol 5, No.1, pp:151-158
View paper

Allexander Muzenda

2014

Lecturers Competences and Students Academic Performance

International Journal of Humanities and Social Science Invention (IJHSSI) ISSN (E) : 2319 – 7722
Vol 3, Issue 1, pp:06-13
View paper

Allexander Muzenda

2014

A Conceptual Model of the Determinants of Performance of the Tourism Sector Small and Medium Enterprises

International Journal of Business and Management Invention ISSN (E): 2319 –8028
Volume 3,Issue 1, pp:30-35
View paper

Allexander Muzenda

2014 A Study on (Above the Line) Promotion Strategies of Telecom Industry in Western (up) Circle (India) with Special Reference to Reliance Communications
European Journal of Business and Management ISSN (E): 2222-2839
Vol 5, No. 22, pp:74-80
View paper

Abhinanda Gautam

2014

Re-Branding Fast-Moving Consumer Goods in an International Company in South Africa

Journal of Economics ISSN (E) 0976-5239
Vol 5, No 2 (2014), pp:153-164
View paper

Estelle M. David & Krishna K. Govender

2014

Organisational Values, Culture and Change Management: An Exploratory Study of a Major Water Utility in SA

Asian Research Journal of Business Management ISSN:2321-9246
Vol.2, Issuue 1, pp: 74-87
View paper

Mpho C Kotane, Krishna K. Govender

2014

Building Brand Equity Through Advertising

Mediterranean Journal of Social Sciences ISSN (E) 2039-2117 ; ISSN (P) 2039-9340
Vol 5, No.20

Africa Makasi, Krishna Govender, Cephas Rukweza

2014

The Effects of Corporate Social Responsibility (Csr) on Corporate Brand Positioning

Mediterranean Journal of Social Sciences ISSN (E) 2039-2117 ; ISSN (P) 2039-9340
Vol 5, No.20

Africa Makasi, Krishna Govender, Tendai Munyoro

2014

Re-Branding and Its Effects on Consumer Perceptions: A Case Study of a Zimbabwean Bank

Mediterranean Journal of Social Sciences ISSN (E) 2039-2117 ; ISSN (P) 2039-9340
Vol 5, No.20

Africa Makasi, Krishna Govender, Nyasha Madzorera

2014

Succeeding Through Disruption: Exploring the Factors Influencing the Adoption of Disruptive Technologies in the Mobile Telecommunications Industry in Zimbabwe

Mediterranean Journal of Social Sciences ISSN (E) 2039-2117 ; ISSN (P) 2039-9340
Vol 5, No.20

Africa Makasi, Krishna Govender, Lloyd Tapfuma

2014

An Empirical Analysis of Fiscal Sustainability in South Africa

Journal of Economics and Sustainable Development ISNN (E) 2222-2855

Allexander Muzenda

2014

Estimating the Impact of Governance Quality on Development in Southern Africa

Journal of Public Policy and Administration Research ISSN (E) 2225-0972

Allexander Muzenda

2014

A Structural Equation Model of Tertiary Academic Achievement and Individual Private Returns

Journal of Mathematical Theory and Modeling ISSN (E)2225-0522

Allexander Muzenda

2014

Modelling the Comparative Effects of Health and Education on Growth

Journal of Social Economics ISSN 2313-3910

Allexander Muzenda

2014

Household Sector’s Financial Sustainability in South Africa

International Journal of Economics, Commerce and Management ISSN 2348-0386
Vol 2, Issue 9

Allexander Muzenda

2014

Higher Education and Economic Growth: A Cross-Country Analysis of Sub-Saharan Africa

Journal of Empirical Economics ISSN 2310-3140

Allexander Muzenda

2014

The Impact of Above-the-Line Promotion Tools Used in the Telecom Sector – A Case Study of Reliance Communications in Western Uttar Pradesh Circle, India

European Journal of Business and Social Sciences ISSN (E): 2235-767X
Vol.3, No.4, pp: 29-38.
View paper

Dr Abhinanda Gautam

2014

Exploring Public Transport Service Quality – The Case of Mini-Bus Taxi Service in South Africa

Mediterranean Journal of Social Sciences MCSER Publishing, Rome-Italy ISSN 2039-2117 (online) ISSN 2039-9340 (print)
Vol 5 No 23 November 2014
View paper

Krishna K. Govender

2014

Tyre Purchasing by Civil Engineering Construction Companies – A Case Study of a Major Company in Africa

Mediterranean Journal of Social Sciences MCSER Publishing, Rome-Italy ISSN 2039-2117 (online) ISSN 2039-9340 (print)
Vol 5 No 23 November 2014
View paper

Krishna K. Govender

2014

A Review of a Community Health-Care Workers’ Programme in South Africa

International Journal of Medical and Health Sciences Research Online ISSN: 2313-2752
Print ISSN: 2313-7746
Volume 1 of no 11
View paper

Siziwe O Ngcwabe1 — Krishna K Govender2*

2014

The Effect of Self-Efficacy Improvement on the Effectiveness of Project Managers in Contemporary Organisations

Journal of Leadership and Management Studies ISSN 2313-1055
VOL 1 NO 1 SEPTEMBER 2014
View paper

Autram Jacobs and Lebogang Kamohi

2014

Retaining Knowledge Workers: A Case Study of a Leading South African Bank

Mediterranean Journal of Social Sciences MCSER Publishing, Rome-Italy ISSN 2039-2117 (online) ISSN 2039-9340 (print)
Vol 5 No 23 November 2014
View paper

K. Reddy, Krishna K Govender

2014

Perceived Service Quality (SQ) and Customer Satisfaction (CS): Students’ Perceptions of Kenyan Private Universities

Mediterranean Journal of Social Sciences MCSER Publishing, Rome-Italy ISSN 2039-2117 (online) ISSN 2039-9340 (print)
Vol 5 No 23 November 2014

Krishna K Govender, Eric E. Mang’unyi

2013

Shopping Habits, Brand Loyalty and Brand Preference: Exploring Consumers’ Behaviour During a Recession

Business Management and Strategy. Macrothink Institute ISSN (E): 2157-6068:
Vol. 4, No. 2, pp: 12-28
View paper

Kelisha Govender & Krishna Govender

2013

Youth Social Media Browsing and Consumer Behaviour

African Journal of Business and Economic Management ISSN (E): 2315-7755
Vol 1, No. 6, pp: 088-096
View paper

Yavisha Ramnarian & Krishna Govender

2013

The Relationship Between the Postgraduate Research Climate and Supervisor Research Service Quality

Journal of Social Sciences (COES&RJ-JSS)
ISSN (E): 2305-9249
Vol 2, No. 3, pp: 146-158
View paper

Krishna Govender

2013

Service Performance and Service Quality: Exploring Past Graduate Research Students Perception of the Service Encounter

Journal of Social Sciences (COES&RJ-JSS)
ISSN (E): 0971-8923
Volume 37, No. 3, pp:217-224
View paper

Krishna Govender

2013

The Relationship Among Certain Youth Demographic Variables and Their Social Media Browsing, and Purchasing Behaviour

African Journal of Business Management ISSN 1993-8233
Vol 7. No.25, pp: 2495-2499
View paper

Krishna Govender

2013

“Exploring Financial Literacy – The Case of Academic and Administration Staff at a Higher Education Institution in South Africa”

International Journal of Multidisciplinary Research ISSN: 2277-9302 (Hardcopy only)
Vol 11, Issue 9, pp: 10-16

Krishna Govender

2013

Implementation, Monitoring and Evaluation of Sustainable Business Practices

Corporate Governance Journal ISSN (E):1472-0701
Vol 14, Issue 4, pp:1-19
View paper

Dos Santos, MAO., Svensson, G., and Padin, C

2013

Indicators of Sustainable Business Practices: Woolworths in South Africa

Supply Chain Management: An International Journal ISSN (E) : 1359-8546
Vol. 18, Issue 1, pp:104-108
View paper

Dos Santos, MAO

2013

Investigating the Influence of Reference Group Judgements of Global Warming on Consumers

Tourism and Management Studies ISSN (E): 2182-8458
Vol 9, No 1, pp:80- 84
View paper

Dos Santos, MAO

2013

Consumer Behaviour: South African Psychology and Marketing Applications

Oxford University Press – Southern Africa Edition 1 (Book) ISBN-13: 9780195999327

Mpinganjira; Dos Santos; Botha, Du Toit; Erasmus; Maree; Mugobo